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CONNECTED CUSTOMERS EXPECT A HYPER-PERSONALIZED, EFFORTLESS EXPERIENCE BUT ORGANIZATIONS ARESLOW TORESPOND

CONNECTED CUSTOMERS EXPECT A HYPER-PERSONALIZED, EFFORTLESS EXPERIENCE BUT ORGANIZATIONS ARESLOW TORESPOND

Only 12.1% of the organizations globally, 17% in Asia Pacificand 24% in India saycustomers rate brand experiences as fully satisfactory, with satisfaction aroundAI and robotics experiences faring even worse NTT Ltd., a world-leading global technology services provider, today revealed the findings of its annual Global Customer ExperienceBenchmarking Report titled “The Connected Customer:Delivering an effortless experience.”According to the research, only 12%of …

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Atlassian strengthens commitment to advanced cloud solutions for enterprises in India

On its latest offering for the India market, Archana Rao, CIO, Atlassian said, “In a digital-first market

The company plans to invest aggressively in India to grow its cloud business, doubling its Indian employees Atlassian Corporation Plc , a leading provider of team collaboration and productivity software and the maker of Jira, Confluence, Bitbucket and Trello products, has announced a commitment to delivering on its advanced cloud offerings for the Indian market. With India witnessing a huge …

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Avaya Spaces Enhances Cloud-Based Collaboration and Meetings

Vishal Agrawal, Managing Director, Avaya India & SAARC said, “Spaces is the much required stepping stone into the evolution of the Digital Experience Economy

Avaya Spaces is an easy-to-use cloud meeting and team collaboration app, accessible anywhere for teams on-the-go Avaya has added new capabilities to Avaya Spaces by centralizing voice, video, messaging, chat and task management in one place. This improves productivity, enables an increasingly distributed and mobile workforce, and increases employee satisfaction.  Avaya Spaces is a cost-effective cloud meeting and team collaboration app that integrates voice, video, tasks, …

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Alibaba Cloud Plans India Expansion with POLARDB

Alibaba Cloud Plans India Expansion with POLARDB

Alibaba Cloud, the data intelligence backbone of Alibaba Group, has brought its database products and real-life applications to the Indian market. The database products such as POLARDB have proven expertise having supported the largest event of Alibaba Group, the 11.11 Global Shopping Festival. With sectors such as e-commerce, gaming, media, and e-learning continuing to witness the growth, and rooted in …

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Citrix: Enhancing the Hybrid Environment through AWS technologies

Citrix: Enhancing the Hybrid Environment through AWS technologies

The present reality of computing is hybrid environments and managing them with the help of Citrix Systems Inc is at ease. There has been an declaration made by the organization that it is strengthening its bond with Amazon Web Services(AWS) to give more flexibility and option in deployment of Citrix ADC with a preferable and facile way to provide a …

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Subex and RAG announce first of its kind alliance to leverage Blockchain for combatting fraud

Subex and RAG announce first of its kind alliance to leverage Blockchain for combatting fraud

Subex, a leading telecom analytics solutions provider, today announced it has joined hands with the Risk & Assurance Group (RAG) to provide a blockchain-based fraud management solution to its customers. As part of this alliance, Subex becomes part of the RAG Wangiri Blockchain Consortium which seeks to use Blockchain technology to gather real-time industry threat intelligence about fraudsters. The consortium …

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NetApp and Google Cloud Advance Strategic Partnership to Drive Innovation in the Cloud

NetApp and Google Cloud Advance Strategic Partnership to Drive Innovation in the Cloud

NetApp and Google Cloud help customers unlock the power of data with tightly integrated, enterprise-class data services and solutions for Google Cloud NetApp (NASDAQ: NTAP), the data authority for hybrid cloud, and Google Cloud today announced the general availability of NetApp® Cloud Volumes Service, NetApp Cloud Volumes ONTAP® for Google Cloud, and support for Anthos on NetApp HCI to help …

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Manish Bharti Appointed as UiPath India President

Manish Bharti Appointed as UiPath India President

UiPath announced that Manish Bharti has been elevated to the role of President for the India region, effective November 22, 2019. Manish joined UiPath India at its inception, to lead Sales function and then served as UiPath’s Senior Vice President of Global Accounts. In this new role, he will scale UiPath by overseeing all business and technology units within the company’s …

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Listen, Evaluate and Act – Konnect Insights

Listen, Konnect and Analyse

Listen, Evaluate and Act – Konnect Insights The analytical social listening tool Konnect Insights is helping businesses track public perceptions online. A large auto manufacturer from Pune was suddenly witnessing dwindling sales over two quarters. Worried and initially unable to fathom the actual cause, the auto giant started tracking reactions from existing and potential customers. And soon it was able …

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