A Natural Progression


With its existing customer-base and IT skill-sets, venturing into the physical security market is a natural progression for the IT channel. What’s more, it offers significantly higher margins By Amit Singh The physical security (PS) market has turned out to be an excellent opportunity for IT partners in the last few years. While many IT partners struggle to transform their …

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Highly Destructive and Self-learning“Swarm”Cyberattacks in 2018


Our digital economy is powered by technology innovation that creates opportunity for good and bad in cybersecurity. The proliferation of online devices and the hyper connectivity of today has created a criminal playground that is increasingly difficult to secure. At the same time, adversaries are leveraging automation and artificial intelligence at an unfathomable pace and scale across the ever-expanding attack …

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CRM In Government Sector: Scope and Challenges

Limesh Parekh

By Limesh Parekh, CEO of Enjay IT Solutions Governments today function similarly as MNC’s. The head of states are like CEO’s who are answerable to multiple stakeholders and ultimately to the citizens, their end consumers. Only difference is that the CEO in the MNC is not chosen by the consumer. Whereas the government is chosen by the people. With the …

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Brewing Cloud Space

Meetul Patel

Cloud has moved from hype to reality over the last few years and is currently brewing with intense competition, maturing channel ecosystem and growing ISVs, be it in public, private or hybrid cloud space By Amit Singh The advent of cloud-based services has changed the landscape across the industries. Numbers speak for themselves. The recent Cisco Global Cloud Index forecasts …

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Beyond Convergence


Within the trend towards ‘build yourself’ to a ‘buy’ model, businesses are looking at next generation solutions beyond converged infrastructure. Read on for a detailed analysis and a note of caution for channels By Amit Singh  The converged infrastructure (CI)/ integrated systems market appears to be in a state of explosive growth, which not only is strong but also one …

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Rental Models Done Right – Stabilize Cash Flow, Accelerate Sales and Grow Business Equity


By Andre Nataf, SVP Heartland Commerce Sales In an age where smartphones rule the hands, hearts and minds of our customers, our employees and ourselves – we’re often frustrated with the legacy state ofthe business model for Value Added Resellers in the restaurant technology industry. Recurring revenue is, without question, one of the most important business strategies for the 21st …

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Don’t Turn out the Lights on Dark Web Marketplaces


By Alastair Paterson, CEO and Co-Founder, Digital Shadows We’ve all heard the phrase: “When one door closes, a window opens.” You can bet that as you’re reading this, those engaged in cyber crimeon the dark web are looking for that next ‘market place window’ to open. The takedown of AlphaBay by an international law enforcement investigation, followed soon thereafter by …

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GST: Big opportunity with trouble of sorts


GST has left many gasping for relief in the IT channel fraternity. With over a month of its implementation, we take a deep dive to find out the opportunities and challenges from GST By Amit Singh The Goods and Services Tax (GST) is probably the biggest indirect tax reform India has seen. The new paradigm is expected to rein in …

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Cybercrime finds a way, the limited impact of AlphaBay and Hansa’s demise

Rick Holland, Vice President, Strategy, Digital Shadows_1

By Rick Holland, VP Strategy at Digital Shadows The law enforcement operations that took down the AlphaBay and Hansa marketplaces were meant to strike a sizable blow to the online trade of illegal goods and services. Frequenters of these services might now think twice before placing their trust in these unregulated platforms, and there may well be further arrests to …

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India Consumers Lead the Way in Mobile Banking: Avaya Survey

ind infographics

Customers in India more likely to use mobile banking apps than counterparts in UK, UAE and Australia, according to survey from Avaya India banking customers prefer digital banking channels to speaking to human agent 37% would change bank if receive poor service More likely to complain about bad service to friends, family, and on social media Indian consumers prefer a …

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