Investing in a powerful software solution is an extraordinary value addition to your organization. However, the effort is wasted if it is not implemented effectively. To help ensure a smooth and successful implementation process, consider these best practices.
Best Practice #2: Get User Input and Executive Sponsorship
Often a key barrier to implementation success, slow user adoption typically occurs because users don’t see the advantages of automation or because they’re uncomfortable altering their traditional way of doing things. Hence it is important to gain comprehensive user input early in the project and provide ongoing training to bring users on board.
Key considerations include:
Gain input from users during the planning and discovery phases because it helps them to be part of the process and engages them in using the new software.
Provide training on an ongoing basis because it helps users feel comfortable with the new software and related processes, and increases their preparedness to use it.
Not getting the necessary support from senior leadership can also be a major barrier to success. Users have a higher level of acceptance for the project when they see that top management is committed to supporting the project. It is critical that company leaders articulate a compelling business case for implementation to all users to ensure that everyone knows adoption is strongly supported at the executive level.
For over a decade, Techplus has been one of the industry leaders for the channel and ISV community. We bring you an exciting new initiative from itVARnews (Techplus Media Publication) – the itVARnews Business Leaders Awards – Delhi Chapter on 7th December and Mumbai Chapter on 14th December. The award and felicitations recognize best practices in Enterprise solutions by Managed Solution Providers, Systems Integrators, Solution VARs, and MSPs across Northern India.