Kicks off World Partner Forum with solutions to safeguard print environments, reshape how businesses print, and transform servicing
At HP Reinvent, HP Inc.’s largest global partner event, the company shared its vision for protecting print in the workplace, arming partners with new tools to safeguard their print environment, reshape how businesses print, and transform servicing. As the path of work is reimagined for digital transformation, these new solutions are designed to take the friction out of printing for greater cyber-resilience, collaboration and mobility.
“HP is empowering our partners to deliver amazing experiences for customers by reinventing printing for an on-demand world,” said Enrique Lores, President, Imaging & Printing at HP Inc. “As the cyber landscape evolves and the path of work transforms, we will drive partner success with innovative new services and solutions for printing easily and securely, enabling increased services and revenue opportunities.”
Helping Customers Shut Down Malware Attacks by Raising the Bar on Embedded Printer Security
At HP Reinvent, HP is launching HP Connection Inspector, a new intelligent embedded security feature created by HP Labs to help printers stay one step ahead of malware attacks with advanced self-healing capabilities. The technology is unique in that it can inspect outbound network connections typically abused by malware, determine what is normal and then stop suspicious activity. If compromised, it will automatically trigger a reboot to initiate HP Sure Start self-healing procedures, all without IT intervention.
Partners can help customers upgrade their fleet with resilient HP Enterprise printers that feature the latest HP security technologies such as HP Connection Inspector, available via a FutureSmart firmware update later this year2.
Universal Business Printing with HP Roam Creates New Service and Revenue Opportunities
HP Roam is a new universal business printing experience that will reshape how innovative businesses print. It enables mobile professionals to print anytime from any location and any device, and retrieve their prints securely from a growing set of print locations at the office, at home or at public sites. Print jobs can be submitted to the cloud as content is being consumed or created and picked up at the location of choice without having to worry about device to printer compatibility or connectivity. In addition, GPS and Bluetooth technologies allow for fast auto-discovery of printers while authentication ensures a protected, secure release of prints.
Enabling Paper Workflows to Move at the Speed of Digital with HP Solutions Hub
Today HP also announced the launch of HP Solutions Hub, a new workflow optimization platform for partners to differentiate their services with custom workflows for paper-intensive verticals such as healthcare, legal, and financial services. This cloud and mobile-centric architecture includes connectors and templates that make it easy to turn HP multifunction printers into custom work environments, so that paper becomes a natural extension of the digital experience.
The software development kit includes an open platform architecture designed to scale and customize to workflows in vastly different business environments, creating virtually unlimited opportunities for partners to grow and differentiate their offerings far beyond basic print services.
HP Solutions Hub allows for the creation of deeply integrated workflows that include mobile access as well as traditional sign-in for secure and context-sensitive experiences.
HP Solutions Hub is available in spring 2018.
Drive Higher Customer Satisfaction and Print Service Margins with Smart Device Services 2.0
Also at HP Reinvent, the company unveiled its next generation of Smart Device Services (SDS) 2.0, a set of cloud tools and device-based sensing capabilities designed to dramatically enhance the service experience. With Smart Device Services 2.0, HP is delivering new use cases to empower partners to achieve the industry’s highest uptime and lowest service costs including:
SDS 2.0 will be available in spring 2018 via existing industry leading third party fleet management software for HP resellers.
Robust Line of Secure A3 Business Printers and Scanners
The company has expanded its A3 portfolio, originally announced in September 2016, with the availability of five new PageWide Enterprise and nine PageWide Managed devices. The new A3 printers and MFPs enable partners to deliver a powerful customer experience by offering affordable color via HP’s PageWide printing technology and maximum device uptime through SDS 2.0. The portfolio also features enhanced security features unmatched in the marketplace such as HP Connection Inspector, also announced today, as well as HP Sure Start, Run-time intrusion detection and whitelisting, making them the world’s most secure printers1. HP’s new A3 printers and MFPs will be available through qualified channel partners, or directly through HP.
In addition, HP announced the launch of new workflow scanners, including Digital Sender Flow and ScanJet Enterprise Flow. Leveraging the same FutureSmart firmware used by HP’s line of enterprise printers and MFPs, the new scanners come equipped with leading extensibility, compatibility and embedded device security.
HP also announced updates to its line of home and small-business printers with the introduction of new 100 and 200 series printers and MFPs for the Color LaserJet portfolio, offering legendary quality, extraordinary value and improved efficiency for micro- and small-businesses. Today’s new color LaserJet Pro printers enable fastest in-class duplex print speeds and fastest in-class first page out, high-quality prints, easy cartridge setup and printer protection through JetIntelligence, easy mobile printing via the HP Smart App, and enhanced security features to help protect business documents from power on to print out.